FCB Africa / Deloitte Digital /
Charl du Plessis
Agency / Consulting / In-House / Startup
Creative Leadership / Branding / Campaigns / UX / Process Engineering / Generative AI
I’m a design-centric Creative Director specialising in brand, campaign thinking, and digital experiences.
About
I’m a multi-disciplinary Creative Director with 15+ years’ experience leading brand, campaign, and digital work across agency, consulting, and in-house teams. Grounded in strong creative vision and concept development, I work across storytelling, UX/UI, CRM, loyalty, and Gen AI-enabled operating models to translate business and customer challenges into compelling work. My focus is on ideas and experiences that are creatively strong, commercially relevant, and designed to scale.
Open to work / projects
Currently consulting at Sanlam Investments, xSMTHS®, and the TFG Group, where I assist in-house marketing teams with creative projects, data visualization, and integrating generative AI into workflows. I am open to permanent positions in Cape Town and the EU.
Awards & Nominations
WINNER - Global Leader in Loyalty Industry Innovation - TFG Rewards
Recognised for pioneering the use of agentic AI, hyper-personalised creative communication, and intelligent automation at scale across 26 retail brands and 15.2 million active members. Beat programmes from RBC, IQOS CLUB, Interbank, and Moller Auto. Judges described the work as “a standout example of true industry innovation” redefining how loyalty programmes are designed and scaled.
WINNER - Best Use of Technology Worldwide in Loyalty - TFG Rewards
Awarded for using collaborative AI agents, advanced personalisation, and scalable automation to deliver highly relevant customer engagement across millions of loyalty interactions. Judges praised the platform’s ability to reduce marketing noise while delivering more relevant and engaging customer experiences at scale.
WINNER - Best Use of Technology Worldwide in Loyalty - TFG Rewards
WINNER - Global Leader in Loyalty Industry Innovation - TFG Rewards
WINNER SILVER - AI Driven Creative Excellence - TFG
WINNER - Brand of the Year - TFG
WINNER GOLD - AI Marketing, AI-Powered Audience Engagement: TFG Precision Marketing
WINNER GOLD - Creative, Personalisation: TFG Precision Marketing
WINNER GOLD - Marketing Impact Customer Journey Marketing - Lead Generation / CRM: TFG Precision Marketing
WINNER GOLD - Experience Tech Data Insights / Contextual Marketing: TFG Precision Marketing
WINNER - Brand of the Year - TFG
WINNER - Best in Show - TFG Precision Marketing
WINNER GOLD - Data Insights / Contextual Marketing: TFG Precision Marketing
WINNER GOLD - AI-Powered Audience Engagement: TFG Precision Marketing
WINNER - Virgin Active Best Brand Gym & Exercises
WINNER - Clicks Best Mobile App Shopping UX
NOMINATION - Montblanc Integrated Campaign
NOMINATION - Distell Outstanding AV
Where I’ve Worked
CD & Consultant - xSMTHS®, Sanlam Investments, TFG Group, Clicks, Deloitte
CD - Virgin Active
CD - Deloitte Digital
CD - Jinja Interactive (Acquired)
Tools
Adobe Creative Cloud
Figma
Weavy
Midjourney
Runway
Final Cut Pro
Side Hustle
Co-Founder - Wulfchiptegnik™


